Careers In Office Support
Careers in office support are more plentiful than any in other career category, with total employment of more than six million people. Almost every type of organization relies on office support staff for the smooth operation of their business. For some, these positions may be a stepping-stone towards another career while others become knowledgeable, high-performing staff their employers can rely on.
Most employers look for office support personnel that have some college education that is relevant to the job such as a secretarial program or coursework in English, writing and computer software. Vocational and technical colleges as well as community colleges and online schools offer certificate and associate's degree programs that will help individuals start a career in office support.
The office support jobs below are those identified by BrainTrack as commonly requiring higher education either for entry or for advancement. Hyperlinked jobs go to detailed profiles, including lists of schools with relevant programs.
| Occupation | Jobs | Growth '08-'18 | Low - Median - High | Some College | Bachelor Degree+ |
|---|---|---|---|---|---|
| Customer Service Representatives | 2,196,000 | 18% | 43% | 22% | |
| Secretaries | 1,798,000 | 5% | 48% | 17% | |
| Supervisors Of Office Workers | 1,381,000 | 11% | 42% | 29% | |
| Executive Secretaries And Administrative Assistants | 1,361,000 | 13% | 48% | 17% | |
| Insurance Claims And Processing Clerks | 235,000 | 0% | 47% | 21% | |
| Interviewers | 216,000 | 16% | 47% | 22% | |
| Loan Interviewers And Clerks | 195,000 | 4% | 47% | 22% | |
| Court And License Clerks | 121,000 | 8% | 47% | 19% | |
| Cargo And Freight Agents | 82,000 | 24% | 40% | 21% | |
| Brokerage Clerks | 62,000 | -2% | 49% | 27% | |
| Postmasters And Mail Superintendents | 25,000 | -14% | 28% | 53% | |
| Desktop Publishers | 23,000 | -22% | 43% | 30% | |
| Statistical Assistants | 16,000 | 5% | 50% | 29% | |
| Proofreaders And Copy Markers | 14,000 | -5% | 28% | 50% |
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