Here are some tips for selecting schools, based on an analysis comparing each school to all others across dozens of factors:
Schools Concentrating On Computer Support Specialists
- Focus: For schools with a focus on this career area, look at Wilmington University.
Fastest Response From Schools
- Request Info: For the fastest information for prospective students, look at the Spotlight schools on this page.
Student Body
- Part-Time: For schools emphasizing part-time studies, consider Goldey - Beacom and Delaware State.
- Diverse: For a diverse student body, consider Delaware State and Goldey - Beacom.
School Setting
- Out of State: For geographic diversity, take note of Delaware State, University of Delaware, Goldey - Beacom, and Wilmington University.
- Dorms: For a residential campus environment, take note of Delaware State, University of Delaware, and Goldey - Beacom.
Excellence
- SAT: For students with high SAT scores, look at University of Delaware.
- % Accepted: For selective institutions, look at Delaware State and University of Delaware.
- Class Size: For small class sizes, look at Delaware State, University of Delaware, and Delaware Tech - Owens.
Working as a Computer Support Specialist in Delaware
Computer support specialists field questions and requests from users to troubleshoot problems and provide support for computer hardware and software. They provide technical and help desk support to internal customers within an organization, customers of the organization, or customers of another organization as part of a contract. Read a detailed Computer Support Specialist job description and schools overview.
The State of Delaware does not regulate the practices of computer support specialists. The Delaware Valley, PA Chapter of the Help Desk Institute (HDI), the Susquehanna Valley, PA Chapter of HDI and the national Service and Support Professionals Association can provide professional development resources.
Major Industries
Most computer support specialists in Delaware work in internal or customer support centers for these industries:
- Software and programming services
- Credit card lending
- Data processing
- Manufacturing
- Wireless / telecommunications
Major Employers
A few representative employers of computer support specialists in Delaware include:
- Fia Card Services, National Association (Credit Card Lending)
- Sungard Investment Ventures, Incorporated (Computers, Data Processing)
- Severn Trent, Incorporated (Manufacturing, Programming Services)
- Gannett Fleming Affiliates, Incorporated (Data Processing)
- Thomson Corporation of America (Manufacturing, Programming Services)
- J P Morgan Services Incorporated (Data Processing)
- Verizon Delaware LLC (Wireless Services, Software Services)
- American Solutions, Incorporated (Software Services)
- Info Systems, LLC (Software Services)
- Compugra Systems Incorporated (Programming Services)
- Hallmark Global Technologies Incorporated (Software Services)
- Professional Technology Services Incorporated (Technology Consulting)
- Applied Control Engineering Incorporated (Technology Consulting)
- Delasoft Incorporated (Software Services)
- Techno Soft Incorporated (Software Services)
- Genex Technologies Incorporated (Programming and Software Services)
Student/Alumnus Reviews of Schools for This Career and State
Delaware Technical And Community College • Wilmington, DE
Studying Computer Science (completion in 1993)
• 5/4/2011
"I learned what I needed. I did not get a lot of loans or debt."
Ratings are on a 1-10 scale
| Characteristic | Rating | Comment |
|---|---|---|
| Would Recommend? | yes | I think DTCC is a good value. They can provide the needed skills for working in IT. |
| Program Reputation | 5 | There are many private companies that offer classes now. The competition is stiff. |
| Program Quality | 8 | DTCC was a good value for the money. I learned a lot there. |
| Instruction | More than 5 years ago | |
| How Difficult | 5 | I feel like the work was challenging, but not too hard. |
| Hands-On vs. Bookish | We had top of the line machines when I was there. I was able to move right into the job market. | |
| Schedule Flexibility | 7 | They had classes in the evening and weekends, all year round. I took classes mostly during the work week, though. |
| Academic Facilities | 8 | The library was great when I was there. Since then, they have added more computers and online options. |
| Social Life | 7 | I made some good friends there. As a commuter school, the school tried to give us social activities. |
| Placement Services | 7 | The school set up an internship for me in a related industry. It eventually led to the job I have now. |
| Alumni Network | 3 | There are not a lot of alumnae groups. I do live around many other graduates, since it is a local school. |
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