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Network and Communications Analyst Job Description
Career tips, salaries, and lists of schools.
Every day, as we surf the Internet, talk on cell phones or land lines, send email or faxes, use ATMs, watch television, drive using the GPS, videoconference or share documents, we rely on networks. These complex systems of hardware, wires and signals, that support business throughout the world, are managed by network and communications analysts.
The responsibilities of network and communications analysts (also called network architects) include:
- Identifying the needs of clients, then planning and building networks that meet those requirements.
- Designing secure networks that transfer data quickly and reliably.
- Analyzing existing networks and making recommendations for enhancements with hardware or software.
- Regularly testing and upgrading networks for security and quality.
- Setting up and maintaining voice mail and email systems.
- Documenting and modeling networks for communication with other business groups.
Network and communications analysts work in office or lab environments, as full time employees or self-employed consultants, often telecommuting.
Degrees and Schools
Most network and communications analysts have earned at least a bachelor's degree in Management Information Systems (MIS), Computer Science or Information Science from a college or university. Some have obtained two-year associate's degrees from vocational schools, or demonstrated enough qualifications through work experience and certifications to obtain a position. Certification in specific network technologies and software is considered the industry standard by employers of network and communications analysts, and even those with degrees are expected to hold them.
Most employers seek network and communications analysts who have had some formal education in business, project management and Internet commerce. An MIS degree, which combines business with information technology, or an MBA with emphasis on computer science, can provide an advantage to job seekers.
To support their long term career goals, many network and communications analysts will seek a four-year degree or master's degree at some point. Tuition reimbursement for courses or programs related to a job is available through some employers.
Classes
Coursework for students in two-year and four-year degree computer science programs is usually divided between class time and lab time. Group projects and independent assignments encourage students to apply what they've learned by creating actual networks. Students also learn:
- Understanding different kinds of wired and wireless networks and their unique purposes
- Requirements gathering, documentation and modeling
- Analysis, planning and management of networks
- Voice and data communications administration
- Operations, maintenance and upgrading of networks
- Troubleshooting and technical support
- Preserving data integrity and testing procedures
- Use of specific network software, hardware and programming languages
- Network security, integration and testing
- Internet and intranet administration
Network and communications analysts must keep up-to-date on emerging technologies. They frequently attend conferences, join user groups and take certification courses for specific hardware or software products. Some employers pay for or reimburse these expenses.
Online Classes and Programs
Online education is a popular option for network and communications analysts. They often pursue online information science or computer science two-year degrees or four-year degrees. There are many programs available, so choosing educational programs that are accredited by organizations such as ABET can help narrow down choices, and ensures that credits will be accepted in the future at other schools.
Employment Requirements
Most employers consider a bachelor's degree to be a minimum requirement for network and communications analysts, although some hold associate's degrees and/or have commensurate experience and certification.
How to Evaluate Schools
Prospective students interested in becoming network and communications analysts should ask the following questions when comparing two- and four-year degree programs:
- Practical experience - Does the program require substantial time in the computer lab? Are internships or other practical experience opportunities supported?
- Career assistance- Does the school have a job placement program with a notable success rate? Do they offer career fairs where many major employers attend each year?
- School and class size - Will the student-faculty ratio in relevant courses provide a suitable learning environment? What amenities are offered, such as computer labs?
- Relevant courses - Do program courses balance both business and computer science education? Do course offerings include sufficient training on relevant software and hardware?
- Accreditation - Has a governing body in computer science / information technology accredited the school? If an online program, have direct learning oversight organizations awarded accreditation?
- Tuition and financial assistance - Scholarships, loans or work study can help ease tuition costs. What kinds of guidance does the school provide for students to help them take full advantage of these options?
- Additional costs - In addition to textbooks and fees, will students be required to purchase expensive software programs and manuals, or pay for lab time?
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